Customer Testimonials

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Google Jan 21, 2022

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Google Jan 21, 2022

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Google Jan 21, 2022

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Google Jan 20, 2022

Job done quickly and fixed problem first time.

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Google Jan 20, 2022

Great service!!!!!

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Google Jan 19, 2022

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Google Jan 19, 2022

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Google Jan 14, 2022

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Google Jan 8, 2022

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Google Jan 6, 2022

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Google Dec 28, 2021

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Google Dec 22, 2021

Very hospitable dealership. I plan on buying here again next year.

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Google Dec 19, 2021

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Google Dec 12, 2021

As always, excellent service. Always keeps me informed as progresses changes.

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Google Dec 9, 2021

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Google Dec 8, 2021

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Google Dec 8, 2021

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Google Dec 2, 2021

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Google Nov 30, 2021

Quick and friendly service

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Google Nov 29, 2021

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Google Nov 24, 2021

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Google Nov 21, 2021

Review for service: can’t get any better than service provided by Don! He’s knowledgeable and thorough to make sure you have great experience and a safe car to drive home.

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Google Nov 18, 2021

We were very pleased with the customer service provided by Don Kelly and addressed all concerns professionally. We trust Moore Cadillac!

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Google Nov 18, 2021

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Google Nov 15, 2021

On 9 November 2021, I purchased a Cadillac Escalade (Platinum) from Moore Cadillac. My Sales Representative was Mr. Essie Nazemi who made the car buying experience for my wife and I an exceptionally transparent and pleasant experience. His professionalism and integrity gained our immediate confidence resulting in us buying our vehicle from Moore Cadillac without the typical sales pressure tactics and will have our vehicle serviced at their facility only. Moore Cadillac has earned our complete confidence and is truly a customer focused dealership. Moreover, I would most certainly recommend Moore Cadillac to anyone interested in purchasing a vehicle in the future.

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Google Nov 14, 2021

Today I purchase my dream car the almighty luxury coupe Lexus LC500. I did lots of research and online shopping. I found a few in my area in which one had the color combination I was looking for at a fair price. Salesman Essie Nazemi of Moore Cadillac reached out to me and due to his honesty, integrity and endless drive I knew at that moment I only wanted to work with him to secure the deal. I’ve purchased many vehicles over my time and never have I’ve been treated like a valued customer and a family member. ...

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Google Nov 12, 2021

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Google Nov 11, 2021

They really went the extra mile and took care of my routine service on my Escalade on the same day I called. I was 30 min late and they were still able to take care of me. I'm a hour away in MD and I'm still planning to go back for my next service. Great place and gorgeous showroom!

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Google Nov 11, 2021

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Google Nov 10, 2021

Excellent service, really care about their customers.

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Google Nov 10, 2021

I had the most positive car buying experience at Moore Cadillac of Chantilly. Hina (sales consultant) and Jean (Finance) were ABSOLUTELY FABULOUS! The entire purchase process took less than two hours. I look forward to more business with Moore Cadillac in the future.

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Google Nov 10, 2021

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Google Nov 9, 2021

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Google Nov 9, 2021

I live in California and when making new automobile purchases I locate the #1 dealership in the country for the particular vehicle I am in need of buying. Moore Cadillac in Virginia was the dealership my research took me to. I just had the finest new car buying experience in my 50 years of buying new cars. Moore Cadillac has an exceptional team of professionals that know their business. Customer care and satisfaction are clearly at the top of their list. Kevin Martin was the salesperson that took care of me, and Kevin is superior to any automobile salesperson I have ever ...

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Google Nov 8, 2021

First class service and new customer assistance from Alex!

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Google Nov 7, 2021

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Google Nov 6, 2021

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Google Nov 5, 2021

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Google Nov 3, 2021

Kraig from the service department provide excellent service I’m surprised from his knowledge and resolve the issue in a timely manner, can’t thank him enough.

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Google Nov 3, 2021

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Google Nov 2, 2021

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Google Nov 2, 2021

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Google Oct 31, 2021

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Google Oct 29, 2021

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Google Oct 28, 2021

Craig in the Service department did an excellent job explaining everything my vehicle needed and the priority of each recommendation. Service was timely, price was reasonable, and customer service was great. I've used Moore Cadillac for all my Cadillac vehicles service needs and they have always done an outstanding job. Thank you.

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Google Oct 28, 2021

Kraig Gough is excellent: thoughtful, pro-active, and extremely helpful.

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Google Oct 26, 2021

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Google Oct 26, 2021

Don Kelly is the best! Awesome customer service and an exceptional service advisor.

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Google Oct 26, 2021

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Google Oct 25, 2021

Great people, great service. I live in Upper Marlboro and go all the way to Chantilly to get my car serviced.

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Google Oct 23, 2021

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Google Oct 23, 2021

There are certain things you expect from a luxury brand and that is what you get for sure at Moore Cadillac, they service team is amazing and their commitment to make things right is unparalleled. Thank you for taking such good care of my ELR.

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Cars Oct 22, 2021

Don Kelly, my service tech, is amazing. Makes the experience outstanding …informative and efficient. Rapid and satisfying experience. Don is consistently great to work with and I value his advice .

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Google Oct 22, 2021

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Google Oct 21, 2021

Kraig Was very helpful and the general manager greeted me too! I like the new electronic alerts and video of the work they were doing on my car! State of the art technology!

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Google Oct 20, 2021

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Google Oct 20, 2021

Moore Cadillac in Chantilly, VA took care of me. My Service Advisor, Eric, was great! I was happy with service that I received.

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Google Oct 20, 2021

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Google Oct 20, 2021

Great service- Eric is very helpful and accommodating. Highly recommend

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Google Oct 16, 2021

Kraig is Awesome!

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Google Oct 16, 2021

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Google Oct 13, 2021

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Google Oct 12, 2021

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Google Oct 12, 2021

Best dealership I've dealt with in NoVA regardless of the make of my car.

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Google Oct 12, 2021

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Google Oct 8, 2021

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Google Oct 3, 2021

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Google Oct 1, 2021

Professionalism, award winning service and their New and certified cars are outstanding and the prices can't be beat.

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Google Oct 1, 2021

Great and quick service by everyone and especially Alayna G!

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Google Sep 30, 2021

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Google Sep 27, 2021

Excellent experience buying a car. We hopped over here after a bad CarMax experience. They had the vehicle we were interested in pulled out in front of the dealership, ready for us to check out. The sales person, Alexis Portillo, was highly professional and the rest of the staff were great, as well. It was definitely a Cadillac dealership--highly polished and very customer-focused. We would definitely consider buying another vehicle from here.

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Google Sep 25, 2021

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Google Sep 22, 2021

Service on my Caddi was timely and fixed correctly

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Google Sep 21, 2021

The crew was great. They found me an Escalade when there were few to be found. Secondly, every other Cadillac dealer was charging a $10k up charge because the Escalade’s are so popular. While I get the temptation to fleece people during a time of high demand, one would think that the reputation of the dealer and Cadillac would be more important than lying about price on the website. Moore does not do this! Finally, the salesman, Essie, went out of his way to get us what we needed.

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Google Sep 21, 2021

Bottom line, I trust these guys. You might find a repair shop that charges a hundred or two less but why go to a shop that deals with ALL cars when you can go to a place that ONLY works on YOUR car!

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Google Sep 20, 2021

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Google Sep 18, 2021

My experience at Moore Cadillac was amazing! I was spoiled by my experience with my sales person, Tony. He was knowledgeable, super proactive and reliable. He was totally committed to helping me obtain my vehicle of choice (Escalade ESV) exactly how I wanted it. He coached me through the entire process and I couldn’t be happier with my new ride. I highly recommend Moore Cadillac and Tony! They have a longtwrm customer in me.

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Google Sep 17, 2021

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Google Sep 17, 2021

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Google Sep 15, 2021

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Google Sep 15, 2021

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Google Sep 14, 2021

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Google Sep 14, 2021

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Google Sep 9, 2021

I highly recommend Moore Cadillac of Chantilly to anyone in the market to purchase a new car. Everyone was great to work with and had our best interests in mind. Our salesman, Kevin, was awesome to work with and was very patient with all of our questions. He went above and beyond to make our experience at Moore a fantastic one. I would definitely trust them with future car purchases.

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Google Sep 4, 2021

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Google Sep 1, 2021

Best dealership around!!!

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Google Aug 31, 2021

Everything was great and the service personnel communicated throughout. I did sign up for vehicle appraisal but it was never received. I was surprised that many of the Moore personnel were not wearing masks.

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Google Aug 28, 2021

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Google Aug 28, 2021

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Google Aug 27, 2021

Awesome people and service was excellent too

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Google Aug 26, 2021

Amazing Service. They worked with my warranty company seamlessly. They were quick honest and professional. The Cadillac rides like a dream now

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Google Aug 26, 2021

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Google Aug 25, 2021

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Google Aug 25, 2021

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Google Aug 24, 2021

Not only the best place to buy your Cadillac but also the servicing. Bought my 2013 ATS (In 2015) here and used to take it to what I thought was an honest shop that is close to the house. After a ridiculous price quote for some work I figured I get it serviced here. Kraig and his hardworking team informed me of things I didn’t need servicing for awhile and a few that weren’t pointed out. They not only saved me money but time. Kraig and his team are very honest and kind. I’ll never take my car to ...

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Google Aug 24, 2021

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Google Aug 23, 2021

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Google Aug 19, 2021

My tech was Craig. This was my first coming to the dealership. He made me feel welcomed, took the time to understand what I needed for my car, he also stayed on top of me knowing the status of my car throughout the process. Let me not forget how friendly he was.

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Google Aug 18, 2021

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DealerRater Nov 5, 2020

I brought my 2016 Cadillac STX in for warranty repairs. Don in the service department went above and beyond to make sure I was treated with respect and dignity. I was given a beautiful loaner car while the repair was being completed and updated consistently regarding the progress and expected completion of the work performed. I picked up my car and everything was perfect. I appreciated everything Don and his technician did for me and especially appreciated the car wash.

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