Welcome to Moore Cadillac Chantilly

I bought an Escalade from Joe a few months ago, and the experience was excellent. Joe took the time to explain everything I needed to know before I purchased the vehicle and answered all of my questions. His customer service was outstanding, and he made the entire process smooth and stress-free. I highly recommend Joe to anyone looking to buy a car!

The dealership provides top quality cars and excellent and reliable service.i have continued with this dealership for over 20 years and find them friendly and responsive.

Working with Moore Cadillac was a smooth and straightforward process. They kept me informed of updates along the way while the vehicle was being built and shipped. Completing the paperwork was easy as they had all forms prepped upon arrival.

Poor Service Advisor coordination, follow up and completion. Did not complete a belt replacement I had approved. Did not check on warranty coverage before starting work, and charged me for other covered work even after I repeatedly asked about coverage.Did not provide and explain work performed and invoice upon checkout. Dealer is also only repair shop that charges surcharge for credit card use. Very disappointed.

Noisy, due to construction. The sales staff seems to go out of their way to remember the name of their respective customers.....that's different from most car dealerships. My service associate was very polite and attentive. My only concern is that there is an enormous turn around in the service associates. I have owned my car for almost 5 years and never had the same associate a second time.

Excellent service at Moore Cadillac! Tammim my sales rep, the sales manager, finance manager all were amazing. Tammim did a great job assisting me throughout the entire purchase process and addressed all my concerns expertly. Overall first class service!

Moore Cadillac always takes great care of me and my car! Great service, fair pricing and friendly staff.

Everything was very professional and well done, they explained what needed done and what my options were. Very happy with the experience

Dennis and Paul provided the best service experience I’ve ever received from a dealership in twenty years across Ford, Mercedes, Toyota, and Cadillac dealerships. I highly recommend them for Cadillac service.

Great to work with in helping me keep my Escalade maintained, gives me confidence in driving my car with zero breakdowns! From purchase date (2018) as a brand new vehicle throughout the recommended maintenance and state inspections! Highly recommend!

We have also had good service from this dealership. We wish for better discounts, but service is steady and consistent.

I had an excellent experience. Mike B. , Fred, and Lilly were excellent.....so much so I bought two vehicles, and sold them mine. Great work.

Nobody is responsible! Nobody answers the phone! Using just automated machine (Susan) ! No accountability! After selling their product, no support at all! Just show off!

Very Friendly, and Neat environment easy to deal, it was my first time and being amazing.

I was visiting my sister from NC and my car broke down. They got me in and out in 6 hours and on my way. Everyone was super friendly, helpful and explained everything clearly. Appreciate the great customer service.